Veterinary turnover rates higher than national average June 25, 2008

Denver - The veterinary profession is experiencing a higher rate of turnover than the national average for all industries, and low starting wages and minimum benefits may be to blame.

New Web site provides free medication reminders June 19, 2008

Greensboro, N.C. - Making sure patients get the full course of any take-home medications always is a concern. Now, a free new online tool can assist veterinary practices and their clients so pets get their medications on time.

Setting fees — it's a state of mind and economics June 1, 2008 By: Gerald Snyder, VMD

So why do we have such poor self-esteem? Is it getting worse?

Discounts: Can you sue them to boost cash flow? June 1, 2008 By: Mark E. Battersby

Discounts are a popular marketing tool to encourage clients and customers to pay faster. Many suppliers offer them to improve their cash flow. Like many professionals, some veterinarians offer a trade discount of sorts for immediate payment upon completion of services, but they may give little thought either to the cost of offering discounts or how much they might save by using discounts offered to them.

Speech: A vital component of highly effective patient care June 1, 2008 By: Carl A. Osborne, DVM, PhD, Dipl. ACVIM, Lisa Ulrich, CVT

How we communicate with clients can be a source of mutual understanding and positive action, leading to highly effective patient care, or a source of misunderstanding and frustration.

Getting the message across June 1, 2008 By: Richard Timmins, DVM

The six principles of adult learning provide a framework for building a protocol for ongoing client education.

Probing for worker misconduct plants legal land mines June 1, 2008 By: Christopher J. Allen, DVM, JD

It wouldn't surprise me if a certain percentage of readers who merely scan this month's piece do so because they don't see what relevance the topic could possibly have to the practicing veterinarian. I understand completely because, at first blush, it doesn't seem possible that any "investigations" would need to be carried out in an animal hospital and, even if one did need to be done, how complicated could it be?

Calculating the real cost of labor in setting fees June 1, 2008 By: Michæl H. Riegger, DVM, Dipl. ABVP

"Oh, Doctor, how can we charge $18 for this service?"

Getting the message across May 1, 2008 By: Richard Timmins, DVM

Veterinary graduates acquire many diagnostic and therapeutic skills during four or more years of study and are eager to apply their new knowledge to the diagnosis and treatment of complicated diseases like diabetes, hyperadrenocorticism, congestive heart failure and other medical or surgical challenges.